New to the Stacks: Difficult Conversations

Difficult Conversations by Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher

Recommended by a co-worker, this one looked a little intimidating but I ordered it anyway.  Anything to learn how to communicate better with the people I love and don’t.

When it arrived at my desk, I picked it up just to take a peek.  Then, I had to remind myself I was at work and to put the book back down.